Freshdesk Links:
https://patientfiledirect.freshdesk.com for Freshdesk access
http://recordsolutions.ca/helpfreshdesk/ to see the embedded widget form.
http://recordsolutions.ca/test/ to see the widget tab for the website
https://patientfiledirect.freshdesk.com/support/home for the customer portal form
Example Estate Plan Portal: https://support.avast.com/en-us