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Communicating with RSRS via Email

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Make sure we don’t end up in the “junk pile”.

In preparation for receiving your medical record, it’s important that we can communicate with you by email.  Unfortunately, many important emails can wind up in your “junk mail” if you don’t take the necessary precautions in advance.

In order to prevent information regarding your medical record from winding up in your “junk mail”, it’s important to add “@rsrs.com” to your “safe senders list”.  This applies to your phone as well.  For more specific instructions, please take the time to view the appropriate short video that applies to you:

* If you are unsure about which version of MS Outlook you have, please click here


Videos

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By adding the @rsrs.com email address to your contacts, you will improve your chances of receiving emails from RSRS about your medical record.

For users of Gmail.com (and other Web-based email)

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For users of Apple Mail

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For users of Yahoo.com Mail

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For users of Mobile Devices (incl. iPhone, iPad, Android, tablets, etc.)

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For users of Microsoft Outlook 2010, 2013 or later versions. (If you don’t know which version of Outlook you use, click here.)

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For users of Microsoft Outlook 2007 or earlier versions. (If you don’t know which version of Outlook you use, click here.)

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For users of Outlook.com Mail (Office365, Hotmail, MSN, Windows Live)

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