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Customer (Patient) Services Representative

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Located near Dufferin and Glencairn – North York

With over 22 years of continuous growth, RSRS is one of Canada’s largest medical record storage and management companies.

The role of the Patient Services Agent is to convey the benefits of patient involvement in their own care and to assist them in getting a copy of their own medical records so that they stay informed.

You need to understand and believe in patient involvement in their own care. You’re a good communicator (listening and speaking), you have a talent for persuasion (there’s an element of “selling” involved), and you know how to help others help themselves.

Other skills required:

  • Good keyboarding skills
  • Attention to detail
  • Good organization and planning

With wage and bonus, our average performing Agent will earn $40K+ per year. Our top performer will see $45K+. We also offer health benefits.

While preference will be given to those with prior experience in a healthcare or call center setting, we are open to those who “have the right stuff” and are quick learners.

Please apply with your resume and a cover note to dbowdenrsrs1@gmail.com